CrespoMSP Managed Service Provider

Services

Managed IT & AI Solutions,
Engineered for SMBs

From the help desk to the data center to the AI agent that handles your intake forms — one partner, one bill, one accountable team.

01 / SERVICE

Managed IT & Help Desk

The foundation. We monitor, maintain, and support every endpoint and user in your organization.

  • ☑24/7 endpoint monitoring and automated remediation
  • ☑Unlimited remote help desk support during business hours, on-call after hours
  • ☑Patch management for Windows, macOS, and third-party applications
  • ☑Endpoint detection & response (SentinelOne or equivalent)
  • ☑Asset inventory and lifecycle tracking
  • ☑Monthly health reports and quarterly business reviews

02 / SERVICE

Microsoft 365 & Cloud

Most businesses use 20% of what M365 offers and pay for 100%. We fix that.

  • ☑Tenant setup, security hardening, and conditional access policies
  • ☑Email migration and anti-spam / anti-phishing configuration
  • ☑SharePoint and Teams architecture
  • ☑License optimization (often pays for our involvement)
  • ☑User onboarding and offboarding workflows
  • ☑Cloud backup for M365 data (because Microsoft doesn't back it up for you)

03 / SERVICE

Network, Servers & Infrastructure

Wired, wireless, virtual, and on-prem — designed to be quiet, secure, and never the bottleneck.

  • ☑Firewall design, deployment, and ongoing management
  • ☑Ubiquiti / UniFi wired and wireless network design
  • ☑Server virtualization (VMware, XCP-ng) and hypervisor management
  • ☑VoIP phone systems
  • ☑VPN and remote access for hybrid teams
  • ☑Site surveys for office moves or expansions

04 / SERVICE

Security & Business Continuity

Ransomware doesn't care how big you are. We build defense in layers and make sure recovery is a button-press, not a prayer.

  • ☑Endpoint Detection & Response with 24/7 threat hunting
  • ☑Multi-factor authentication enforcement across all critical systems
  • ☑Encrypted backups with offsite replication and DR copies
  • ☑Quarterly restore testing (yes, we actually verify the backups work)
  • ☑Security awareness training for end users
  • ☑Incident response planning

05 / SERVICE

AI & Workflow Automation

The most expensive thing in your business is your team doing work a workflow could do.

We build production-grade automations using n8n, the same enterprise-grade platform we run internally. If it's repetitive, we can automate it.

  • ☑Lead intake → CRM → notification workflows
  • ☑Invoice processing and approval routing
  • ☑Customer support ticket triage and AI-assisted responses
  • ☑Document generation and signature workflows
  • ☑Cross-system data sync (no more copy-paste between tools)
  • ☑Custom AI agents that handle specific business tasks

Industries

Built for Operators

If your business depends on technology working — and you don't have time to manage it — we should talk.

Professional Services
Healthcare Practices
Construction & Trades
Logistics & Distribution
Property Management
Non-Profits & Faith-Based

Not Sure Where to Start?

Most engagements begin with a free 30-minute consultation. We'll listen, ask sharp questions, and tell you honestly whether we're a fit.

Schedule a Consultation